Support and Contact Center

Description
When I connect my FinePix camera to my computer, the AutoPlay Wizard does not launch as shown in the manual. I have Windows XP and I have installed the FinePix Viewer software.

Cause
AutoPlay is a Windows XP feature. The AutoPlay setting may not be working properly in your Operating system. This situation is not the result of a faulty camera or FinePix Viewer software.

Solution
We suggest running the Microsoft AutoPlay Repair Wizard utility which is available as a free download from the Microsoft Download Center. The AutoPlay Repair Wizard scans your computer devices to find defective AutoPlay settings, and attempts to fix those it finds. To download this utility, please go to the Microsoft Download Center and enter "AutoPlay" in the Keyword box.